Ma.gnolia: Austin Govella's Bookmarks

Thinking About Design Thinking (Dan Saffer)

austingovella — Tue, 02 Sep 2008 00:15:50 PDT

Saffer's definition of "design thinking".

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Tags: articles, design

What is Design Thinking? (Victor Lombardi at Noise Between Stations)

austingovella — Tue, 02 Sep 2008 00:03:51 PDT

Great definition of design thinking by Victor Lombardi.

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Tags: articles, design

Management by Design (Richard Farson The Changing Game of Leadership)

austingovella — Mon, 01 Sep 2008 23:45:29 PDT

*The* article on design thinking. By Richard Farson.

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Tags: articles, design, management

All Touchpoints, All The Time (Product Behavior)

austingovella — Mon, 01 Sep 2008 23:09:26 PDT

Fantastic post on service interaction touch points.

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Tags: articles, design, service, touchpoints

How Nokia Users Drive Innovation (Business Week)

austingovella — Mon, 01 Sep 2008 23:07:34 PDT

Through online aps such as Sports Tracker and Nokia Beta Lab, the Finnish handset giant gathers customers' ideas from around the world—virtually free.

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Tags: case, studies, design, collaboration, nokia

Hustle & Flow -- Airport of the Future -- Alaska Airlines | Fast Company

austingovella — Mon, 01 Sep 2008 22:46:26 PDT

Alaska Airlines prototypes new process and layout to drastically improve getting passengers through check-in.

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Tags: case, studies, design, experience, alaska airlines

The Sum of the Parts (Strategy+Business)

austingovella — Mon, 01 Sep 2008 22:18:05 PDT

Description of how Whirlpool is implementing a hierarchical taxonomy and search to reduce time to market for new products.

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Tags: case, studies, taxonomy, search, whirlpool

Brandon Schauer discusses CleaRX with Deborah Adler (Adaptive Path)

austingovella — Sat, 30 Aug 2008 01:39:25 PDT

Brandon Schauer interviews Deborah Adler, the designer of Target's CleaRX system. Adler offers some background on making the project successful.

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Tags: case, studies, design, user-centered, target

The Target pill bottle isn’t a bottle, it’s a system (Brandon Schauer on the Adaptive Path)

austingovella — Sat, 30 Aug 2008 01:32:40 PDT

Schauer discusses how the Target's CleaRX was actually a redesign of Target's entire pharmaceutical distribution system.

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Tags: case, studies, design, user-centered, target

Target Clear RX Bottles (brandchannel.com)

austingovella — Sat, 30 Aug 2008 00:54:14 PDT

Additional information about the redesign of Target's prescription drug bottles and pharmaceutical distribution system.

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Tags: case, studies, design, user-centered, target

A Cell Phone for Baby Boomers (Business Week)

austingovella — Sat, 23 Aug 2008 23:49:05 PDT

How Jitterbug designed a mobile phone and service to appeal to even the most technophobic seniors. Reducing functionality improved the phone's overall usefulness and usability.

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Tags: case, studies, design, phones, mobile, user-centered

A School of Visual Arts Grad Remakes the Pill Bottle

austingovella — Sat, 23 Aug 2008 23:26:59 PDT

How the pill bottle was remade—sensibly and beautifully. Description of how Target redesigned their prescription bottles. The design change can be seen as a shift from system (production) centered to user-centered.

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Tags: design, case, studies, user-centered

The Micro-site Isn’t Dead. (It's Just Not Useful) - (David Armana at Logic+Emotion)

austingovella — Fri, 22 Aug 2008 23:27:08 PDT

Armano covers several questions and issues you should pay attention to when launching microsites.

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Tags: articles, design, strategy, microsites

96 of the Best Ever Free Icon Sets (Specky Boy)

austingovella — Mon, 28 Jul 2008 10:32:00 PDT

A lot of these are crap or annoyingly similar to one another, but a decent list of free icons, nonetheless.

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Tags: resources, images, icons, free

Creating a Positive Professional Image (HBS Working Knowledge)

austingovella — Fri, 25 Jul 2008 23:59:16 PDT

Surprisingly detailed discussion on how to manage and change your professional image.

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Tags: articles, career

Adapting Usability Investigations for Agile User-Centered Design (International Journal of Usability Studies)

austingovella — Fri, 25 Jul 2008 23:31:30 PDT

Case study and lessons learned from a team applying usability methods to a newly adopted agile development workflow.

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Tags: articles, design, user, experience, agile, usability, case, studies

GeoNames

austingovella — Thu, 26 Jun 2008 19:58:30 PDT

Open source, maintained datasets of countries, provinces, cities, and places available via download or web service. FUCKING AWESOME.

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Tags: resources

Lessons of Silence (Strategy+Business)

austingovella — Tue, 17 Jun 2008 13:41:59 PDT

Fantastic article that explains how the deaf have optimized for clarity and found speed. Great communication tips.

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Tags: articles, work, communication

Website Grader (SEO/web marketing site analaysis)

austingovella — Mon, 16 Jun 2008 20:44:07 PDT

Website Grader - Free SEO and Web Marketing Tool from HubSpot. Get your free website report on Website Grader, with custom search engine optimization (SEO) and marketing advice for your website.

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Tags: resources, design, search, marketing, validators

Mission Statements (Russel Ackoff)

austingovella — Mon, 16 Jun 2008 13:16:12 PDT

Russel Ackoff discusses good and bad mission statements. Echoes Marty Neumeier's work witl 'Only' statements.

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Tags: articles, design, management, mission, statements, only, russel, ackoff