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16914_32 vincenzof's Bookmarks Tagged With "customerservice"

  1. Visit The State of PC Tech Support ~ Chris Pirillo The State of PC Tech Support ~ Chris Pirillo

    http://chris.pirillo.com/2007/04/30/the-state-of-pc-tech-support/

    A sad story of Chris Pirillo trying to get support from Gateway. No wonder their business is in the shitter.

  2. Visit How to "Win" at customer service calls How to "Win" at customer service calls

    http://redtape.msnbc.com/2007/01/win_those_custo.html#posts

    Except that most of this is pretty obvious stuff, it's still a good article including the link to customerssuck.com

  3. Visit Going Postal Going Postal

    http://attrition.org/postal/aol.html

    Holy crap! People are e-mailing the staff at attrition.org to have them cancel their AOL account !?!? WTF? Anyway, some really funny e-mails in there.

  4. Visit Please Stop Your Customer Service. It's Frightening. - Consumerist Please Stop Your Customer Service. It's Frightening. - Consumerist

    http://www.consumerist.com/consumer/customer-service/please-stop-your-customer-service-its-frightening-211134.php

    Customers are revolting against over-friendly customer service.

  5. Visit Even the Dead Can't Escape AOL Even the Dead Can't Escape AOL

    http://www.stltoday.com/stltoday/business/columnists.nsf/techtalk/story/A0F7FD49EFA6565A862571BF006C005A?OpenDocument

    Dying is no excuse for leaving AOL...

  6. Visit Advice Goddess Blog Advice Goddess Blog

    http://www.advicegoddess.com/archives/2006/07/looking_a_gift.html

    Cingular gives out gift cards with expiration dates in California, which is illegal. Amy Alkon chronicles the experience of dealing with the tools.

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