Phillip Jeffrey's Bookmarks Tagged With "comcast"
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Complaining Bloggers Have a Cable Company’s Ear - NYTimes.com
http://www.nytimes.com/2008/07/25/technology/25comcast.html?ex=1374638400&en=3d5fa18f571c4cf1&ei=5124&partner=permalink&exprod=permalink
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how comcast is reaching out to help people that request assistance through tweets, blogs, and other online tools
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