Stephen Collins' Bookmarks Tagged With "twitter"
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Marketing Technology : Corporate Twitter Accounts and Online Reputation
http://blogs.hillandknowlton.com/blogs/niallcook/archive/2008/11/12/corporate-twitter-accounts-and-online-reputation.aspx
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Rated stars out of 5.
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Interesting look at corporate Twitter use by Hill & Knowlton's Niall Cook. Good stuff and well worth reading.
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Why does Comcast care about Twitter? (Video)
http://www.web-strategist.com/blog/2008/10/30/why-does-comcast-care-about-twitter-video/
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Rated stars out of 5.
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Jeremiah Owyang of Forrester interviews Frank Eliason of Comcast about their social media efforts in customer support. Comcast are getting it right.
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PR 2.0: Twitter Tools for Community and Communications Professionals
http://www.briansolis.com/2008/10/twitter-tools-for-community-and.html
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Rated stars out of 5.
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Brian Solis puts together a serious list of Twitter tools. Take a look, there's gold here.
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Bigpond bitten by blogosphere
http://www.bandt.com.au/news/50/0C05AB50.asp
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Rated stars out of 5.
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B&T quote me on my criticism of the BigPond Team approach to Twitter.
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I’m So Totally, Digitally Close to You - Clive Thompson - NYTimes.com
http://www.nytimes.com/2008/09/07/magazine/07awareness-t.html
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Rated stars out of 5.
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Really good article on the concepts of ambient awareness, continuous partial attention and the power of social networks.
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Laurel Papworth -Social Networks: Twitter: Reputation Management in Social Networks
http://silkcharm.blogspot.com/2008/07/reputation-management-in-social.html
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Rated stars out of 5.
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My friend, Laurel, discusses social network reputation management in the context of Twitter. Great stuff!
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Work 2.0: Technology, the Workforce & Social Networking (Part I)
http://blogs.workscape.com/blog1.php/2008/07/22/work-2-0-technology-the-workforce-aamp-s
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Rated stars out of 5.
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An interesting look at the professional value of social networking. It's not for kids... Who'd have thought?!
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ABC News: Forget Phones: Companies Turn to Twitter
http://abcnews.go.com/Technology/AheadoftheCurve/Story?id=5388404&page=1#
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Rated stars out of 5.
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Customer service tracking via Twitter. Brilliance, high social capital and success. 'nuf said. That said, 50K is *not* an accurate figure for the number of Twitter users...
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URBEINGRECORDED - Twitter Co-Opted by Users as Better SMS, Social Media Platform
http://www.urbeingrecorded.com/news/2008/05/30/twitter-co-opted-by-users-as-better-sms-social-media-platform/
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Rated stars out of 5.
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One of the risks you take with a social platform is that users will discover emergent ways to play. I certainly use Twitter as an SMS tool, rarely deliberately sending SMS via my phone.
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Rands In Repose: We Travel in Tribes
http://www.randsinrepose.com/archives/2008/05/15/we_travel_in_tribes.html
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Rated stars out of 5.
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Rands' great piece on the appeal of Twitter. Read it.
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