ABC News: Forget Phones: Companies Turn to Twitter
Customer service tracking via Twitter. Brilliance, high social capital and success. 'nuf said. That said, 50K is *not* an accurate figure for the number of Twitter users...
- Web Address: http://abcnews.go.com/Technology/AheadoftheCurve/Story?id=5388404&page=1#
- Short Name: hostaneg
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Short Link: http://ma.gnolia.com/hostaneg
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Tags: innovation, business, community, twitter
- Saved by Stephen Collins on July 29, 2008.
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Herman | Forget Phones: Companies Turn to Twitter |
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July 29, 2008 |
another article in the mainstream press heralding the burgeoning use of Twitter as a Customer Relations tool for business. (from HPC) |
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Tara | ABC News: Forget Phones: Companies Turn to Twitter |
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July 22, 2008 |
Millions of people call customer service every day, yet few are satisfied with the responses they get. What does a frustrated consumer need to do to get prompt help? Tweet. That's right, tweet. Twitter is the newest social n... |
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| Name | Title | Rating | When | |
|---|---|---|---|---|
| ABC News: Forget Phones: Companies Turn to Twitter |
Not rated yet.
|
July 22, 2008 | |
Millions of people call customer service every day, yet few are satisfied with the responses they get. What does a frustrated consumer need to do to get prompt help? Tweet. That's right, tweet. Twitter is the newest social n... |
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