sink's Bookmarks Tagged With "doingitright"
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On the Internet, Everyone Can Hear You Complain - New York Times
http://www.nytimes.com/2008/02/25/technology/25satisfaction.html?_r=4&adxnnl=1&oref=login&ref=business&adxnnlx=1207455406-s+EPW0bXtjDnJXFqBwzJSA&oref=slogin
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"Get Satisfaction allows people to post feedback about their experiences with any company they choose, and it encourages companies to visit its site, www.getsatisfaction.com, to respond publicly. Since September, when the site began, people have p… More
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Amazing customer service is the new marketing : NevilleHobson.com
http://www.nevillehobson.com/2008/03/11/amazing-customer-service-is-the-new-marketing/
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Great, even if long story about great Dell customer service. Remember Dell Hell? Yeah, I barely do too.
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MediaPost Publications - HBO Inks YouTube Deal - 02/27/2008
http://publications.mediapost.com/index.cfm?fuseaction=Articles.san&s=77315&Nid=39791&p=393517
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"HBO HAS INKED A DEAL with YouTube to create a channel on the video-sharing site, reports E! The site will air highlights from some of the premium cable net's popular shows..."
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LinkedIn: Answers: How can an airline make you more productive?
http://www.linkedin.com/answers/administration/business-travel/ADM_TRV/164234-19657698?src=linkedin_nc_010108
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Southwest Airlines scores another social media hit by having their CEO (or his team) participate in LinkedIn Answers. This goes to prove my belief that before building things you should look at what exists already.
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Photo clues lead to camera's owner - Yahoo! News
http://news.yahoo.com/s/ap/20080125/ap_on_hi_te/missing_camera_quest
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Very cool story of someone finding a camera in a NYC cab and working their tail off to get it back to the rightful owner.
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2008 Ford Focus : Social Media Press Release
http://media.ford.com/products/focus08/index.html
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I know that you've likely heard about this, but it's cool enough to pass it along. Ford has embraced the social media part of the "Social Media Press Release". They've done a fantastic job with this thing. Great work!
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Jones Soda - West Coast RV Schedule
http://www.jonessoda.com/files_new/rv.html
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Too bad Edelmann didn't do a little competitive research before they launched the Wal-Marting Across America campaign. Jones Soda is a wonderful example of a company doing things right.
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