Lisa McMillan's Bookmarks Tagged With "IT"

How NOT to lead geeks

http://positivesharing.com/2006/03/how-not-to-lead-geeks/
- Rated 5 stars out of 5.
- Details
The main reason IT people are unhappy at work is bad relations with management, often because geeks and managers have fundamentally different personalities, professional backgrounds and ambitions. Some people conclude that geeks hate managers a… More
- Tags: geeks, management, staff, IT, personality, herding cats, managers, training, recognition
- Saved by Lisa McMillan on January 06, 2008.
An Initial Look at ITIL Version 3

http://www.informit.com/articles/article.aspx?p=1014969
- Rated 4 stars out of 5.
- Details
Does ITIL version 3 live up to its highly touted prerelease billing? Will its long-awaited arrival delight or disappoint its users? In a three-part series, Rich Schiesser answers these and many other questions on the minds of ITIL enthusiasts.
- Tags: itil, introduction, IT, management, service, processes, library, best practices
- Saved by Lisa McMillan on November 18, 2007.