Frederik Van Zande's Bookmarks Tagged With "report"
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Flights Online - usabilty study - webcredible
http://www.webcredible.co.uk/user-friendly-resources/white-papers/travel-usability.pdf
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Rated stars out of 5.
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extended usability study about online travel booking systems
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Bridging the Designer-User Gap (Jakob Nielsen's Alertbox)
http://www.useit.com/alertbox/designer-user-differences.html
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Rated stars out of 5.
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Depending on how representative designers are of the target audience, a project might need more or less user testing. Still, usability concerns never go away completely.
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From Pace Layering to Resilience Theory: The Complex Implications of Tagging for Information Architecture
http://www.iasummit.org/2006/files/164_Presentation_Desc.pdf
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Rated stars out of 5.
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This paper uses theories of complexity, pace layering and resilience to address the question of tagging and folksonomies, and their influence on the practice of information architecture. User-centered tagging systems such as Flickr and del.icio.us… More
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Over 875 Million Consumers Have Shopped Online -- The Number of Internet Shoppers Up 40% in Two Years - Nielsen - Press Release
http://www.nielsen.com/media/2008/pr_080128b.html
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Rated stars out of 5.
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report of a customer research on e-shops.
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beyond_ALT_text.pdf (application/pdf Object)
http://www.nngroup.com/reports/accessibility/beyond_ALT_text.pdf
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Rated stars out of 5.
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Free extensive report on accessibility by the Norman Nielsen group, a must read for every webdevelopper/designer.
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