Frederik Van Zande's Bookmarks Tagged With "personalisation"
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Study Confirms: Personalization Can Backfire - ReadWriteWeb
http://www.readwriteweb.com/archives/study_confirms_people_hate_fake_personalization.php
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Rated stars out of 5.
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A new study from the University of Illinois confirms what many of us may have suspected privately: "personalized" marketing communication online can often make us actively dislike the message's sender.
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How Deep is Your Ecommerce Email Linking? :: Varien :: Open Source eCommerce Development and Consulting Firm
http://www.varien.com/blog/how-deep-is-your-ecommerce-email-linking/
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Rated stars out of 5.
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Over at The Email Wars, there is an interesting post about personalized links in ecommerce emails. Instead of linking to the relevant email topic, many times an ecommerce marketing email will simply send me to a homepage, or a broad category page.
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Intranet Information Architecture (IA) (Jakob Nielsen's Alertbox)
http://www.useit.com/alertbox/ia.html
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Rated stars out of 5.
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In analyzing 56 intranets, we found many common top-level categories, labels, and navigation designs, but ultimately, the diversity was too great to recommend a single IA.
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