Coding Horror: Every User Lies
The "paradox of the active user" is a paradox because users would save time in the long term by learning more about the system. But that's not how people behave in the real world, so we cannot allow engineers to build products for an idealized rational user when real humans are irrational. We must design for the way users actually behave
- Web Address: http://www.codinghorror.com/blog/archives/001048.html
- Short Name: stexerothed
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Short Link: http://ma.gnolia.com/stexerothed
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Tags: user, design, observation, research
- Saved by Brynn Evans on February 04, 2008.
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| Name | Title | Rating | When | |
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Rowell | Coding Horror: Every User Lies |
Not rated yet.
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February 2, 2008 |
The active user paradox, perpetual immediacy and what it means to design for the irrational. |
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